Inquiry Letter


11. Explanation
               Inquiry Letter is a type of request letter or request for information about a product, service, job opening or other business information. The function of this letter is to respond to an advertisement from information sources such as print or electronic media about a product / service when we are interested in the information.
               Some questions that are usually listed in the inquiry letter include the name and type of product, product specifications (type, size, quality, color, etc.), unit price, price discount, how to pay from buyer to seller, how to deliver the product from seller to buyer and ease that may be obtained by the buyer for example after-sales service.

Body of a Letter Making Inquiry
A letter requesting information generally has four parts.
MAKING INQUIRY
1.      OPENING = Tell how you heard about the reader.

Ex:       In the May 5, New York Times, I read an article about your company.
            OR
            At the High Tech Trade Show, I met One of your sales representatives.

2.      PURPOSE = Tell why you want the infomartion.

Ex:       Since I program computers, I was Interested in your new software.
            OR
            As a supplier of machine parts, I thought we could do business together.

3.      ACTION = Tell what you want

Ex:       Please send me a sample software program.
            OR
            Could I meet with you when I come to Chicago next month?

4.      POLITE EXPRESSIONS = Thank the reader Be positive

Ex:       Thank you for your time.
            OR
            I look forward to hearing from you.



           
2. Contoh Inquiry Letter

PT. Raudah
Jl. Lily N0. 24
Jakarta

27th April 2013

PT. Ambarawa Ipeh Octopus
Jl. Mawar No.29 Jakarta

Dear Sirs,

We are interested in your promotion service and should be pleased if you could promote our products.

For information PT. Raudah is located at JL. Lily No. 24 Jakarta. We are a company engaged in the field of bread production. We were  founded in 2007 and currently has more than 1000 clients.

Implementation of the promotion carried out on 2 Mei 2013 at Jakarta Fair. Equipment we need to do is stand, tables, brochures and banner. Promotion cost needed is Rp 5.500.000. For more details, we attach a breakdown of costs.

We hope to the pleasure of a cooperate with your company and you will be able to send us reply by return.


Your faithfully,


   Siti Raudah





3.  Contoh Replying Inquiry Letter

PT. Ambarawa Ipeh Octopus
Jl. Mawar No.29
Jakarta

30th April 2013

PT. Raudah
Jl. Lily N0. 24 Jakarta

Dear Madam,

Thank you for your letter of  April 27, 2013 inquiring about cooperate promoting your products.

Be base on your letter and as the treatment about cooperate promotion your products are satisfactory, so we were agree to do cooperate with your company.

We look forward to be meeting to talk over about cooperate and we hope cooperate could be going with good.

                                                                                                                            Your faithfully,



                                                                                                                             Tri Inah Oma



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